This learning series will support you to effectively design and build knowledge of Peer-to-Peer responses.

Drawing on more than 12 years of TACSI's experience co-designing, implementing and scaling peer-to-peer responses, this course will help you get clear on what peer-to-peer work is, why it works, and the roles, practices and routines that can support delivery. 

You’ll learn with TACSI’s Chris Vanstone, Barbara Binns, Danielle Abbott, Martin Ford and Aunty Vickey Charles, all experienced practitioners in peer-to-peer.

This course provides the foundations for peer work at many levels and is helpful for peer workers, supervisors and departmental and organisational leaders wanting to learn more.

The course is also available for organisations and departments with dedicated learning tracks for peer workers, supervisors and leaders.

Your facilitators

Danielle Abbott

Peer Practices Lead, TACSI

A champion and advocate for the voice of the people, Danielle’s spent the last 20 years working on the ground with youth, families and in community development. For the last decade she’s worked at TACSI on designing, delivering and implementing peer-to-peer solutions, including Family by Family in Australia and the UK.

Martin Ford

Senior Social Innovator, TACSI

Martin brings energy, hope and motivation to the people and teams he works with and seeks to unify others in a common passion and purpose to achieve long term outcomes. Martin spent fifteen years helping purpose-led organisations achieve their ambitions through strategic brand, web and communication design - supporting organisations to develop clearer articulations of purpose, process and frameworks for better design, collaboration and decision-making. Martin's work at TACSI includes research and co-design projects in the education and mental health sectors working alongside people with lived experience to elevate their voices in services and systems.

Barbara Binns

Senior Social Innovator, TACSI

Quietly persistent with an empathetic approach, Barbara strives to see the world through other people’s eyes. For the last four years, her focus has been supporting the spread and implementation of ‘Weavers’, a peer-to-peer support model that helps carers manage the ongoing challenges of caring, reducing the stress of caring and increasing wellbeing.

What learners will experience

  • TACSI practitioners, peers, peer mentors/workers, supervisors and organisational leaders sharing their insights into peer-to-peer practices

  • Case studies from TACSI’s peer-to-peer work over the last decade and other international models

  • Ten audio episodes that will introduce topics with stories, conversations and frameworks

  • Tools and frameworks you can use with your team to shape peer-to-peer activity

  • An App, website and downloadable resources

  • Ongoing access to all the resources

Nine things learners will learn

  • What is peer-to-peer support

  • The principles and mindsets that support peer to peer work

  • The different forms peer-to-peer support can take

  • The roles that make peer-to-peer work including: peers, peer mentor/workers, coach/supervisors and organisational leaders

  • Considerations for engaging First Nations people in peer-to-peer activities

  • Key practices including: motivational goal setting, narrative practices, trauma informed practice and cultural responsiveness

  • How to manage risk in peer-to-peer models

  • What needs to be designed in a peer-to-peer model

  • How to take a co-design approach to peer-to-peer

Course curriculum

  1. Peer-to-Peer Support

  2. The Peer Worker Role

  3. The Supervisor Role

  4. The Peer Experience

  5. Practices for Peer-to-Peer

  6. Risk in Peer-to-Peer

About this course

  • $2,145.00
  • Audio episodes
  • 8 x Live sessions
  • Tools to use in your work

Timing and pricing

July 2025 Intake

Duration:
8 weeks, starting Tuesday 29 July - Tuesday 16 Sept 2025

Commitment:
One hour a week podcast listening, and one hour a week live zoom session.

Timing:
Live sessions are held 12:30pm AEST on Tuesdays

Technology:
Hosted online via Zoom
Learning materials accessible via web browser 

Price: 

AUD $2,145 per participant inclusive taxes
(AUD $1,950 ex GST in Australia)

Receipt:
On purchase you will receive a receipt  by email that will show GST for customers in Australia.

Group booking and paying by invoice:

To make a group booking or pay by invoice, email [email protected] with your details.

This workshop can also be delivered to your organisation, tailored to your needs, at a time that works for your team. Contact [email protected] to find out more.

Scholarships:

Limited free places are available for First Nations people, people with lived experience, young people (18-24) and low-income earners. Visit Scholarships for details including how to apply.

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FAQs

  • Are there any scholarships or subsidies?

    Yes, we offer limited free places for First Nations people, people with lived experience, young people (18-24) and low-income earners. Visit Scholarships for details including how to apply.

  • Will I get a certificate?

    Yes, you will be presented with a certificate on completing the course.

  • Can I register a group?

    Absolutely. Creating the conditions for innovation and change is a collective endeavour. Enrolling as an organisation (or group of organisations) will help you build a shared understanding and shared language, while giving you the opportunity to work through challenges specific to your context. Visit our Team Training for tailored learning options or contact our Learning Coordinator, at [email protected] about group booking options.

  • Can I pay by invoice?

    Yes, you can email us at [email protected] to request an invoice.

  • Can I get a tax invoice?

    When you purchase via our secure online platform a tax invoice will be sent to your email address.

  • How long will I have access?

    You will have lifelong access to the course materials.

  • What if I realise I can’t attend the course after purchasing it?

    Courses are non-refundable. If you are not able to make a course, and let us know more than 14 days before the start date, we will issue you a credit note (valid for 12 months) for use in a later course. At any point before the start date you can transfer your place to a colleague at no additional cost. Contact our Learning Coordinator, via email at [email protected] if you have any questions.

  • Who can I talk to about any other questions?

    You can email our Learning Coordinator at [email protected]